Platform & InfraPanel, 45 min
Building Resilient Incident Response Pipelines
Wednesday 12 May, 9:30-10:00 · Room 2A
Our on-call rotation used to mean waking up to a wall of alerts with no idea where to start. This talk breaks down the incident command structure we adopted, the severity rubric that keeps pages meaningful, and the postmortem format that actually changes behavior instead of just filing a report. You'll leave with a runbook skeleton and a blameless review template ready to adapt.
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